July 22

Why You Should Outsource Your IT Support to IT Consulting Firms on Long Island

Are you on the fence about outsourcing your IT support? You like the fact that you have an IT team right down the hall. However, your small team can’t handle the growing technology needs of your company. Here are eight reasons why you should outsource your IT support to IT consulting firms on Long Island:

#1 Access to Experts on Demand

Your small IT team doesn’t have all the expertise and training your company needs for today’s technology needs and security. With a managed services provider on Long Island (MSP), you get access to all the experts you need when you need them. All without the cost of hiring them.

#2 Improved Security

An MSP brings effective security solutions to every customer. It doesn’t matter if you’re a Fortune 500 company or a small business that opened a couple of years ago. You get proven security measures that keep your company safe.

#3 Cost Reduction

Companies who outsource their IT support can see significant cost reductions in several ways. They have fewer capital expenditures on hardware. They don’t have to renew expensive licenses. They often need fewer IT staff members.

#4 24/7 Support

Small internal IT groups get burnt out if they are on-call 24/7. When you outsource, you get the help you need any time of day or night, without stressing out your IT staff or getting inadequate support.

Read on: IT Consulting on Long Island: Benefits of Hardware-as-a-Service (HaaS) for SMEs


#5 Faster Response to Support Requests

IT support can easily get a spike in support tickets. With a small internal team, you have to wait until your ticket hits the top of the queue. With outsourced IT support, there are more people available, so your problem gets solved faster.

#6 Easier Scalability

Scaling your workforce is easier when you outsource IT support, according to the experts on IT consulting Long Island companies rely on. The amount you pay for support scales up or down depending on your needs for the month.

#7 Leverage with Technology Vendors

A small company has very little leverage when it comes to the prices paid for hardware and software. When you outsource to an MSP, you gain access to discounts they receive because of their purchase volume.

#8 Reduced Downtime

Downtime can be expensive. MSPs take a proactive approach to keeping servers and networks up. Routine maintenance and 24/7 monitoring identify problems quickly and get them fixed fast.

If you are still on the fence about outsourcing, contact us at Total Technology Solutions today. We are the experts on IT consulting Long Island companies trust for their technology needs.

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