Dealing with new technologies is never easy. No matter how savvy you are, adopting new processes and equipment comes with growing pains. You may have spent valuable resources, countless hours, and thousands of dollars to get the technology solutions that you currently have. Why switch to something new? Better to work with an “if it ain’t broke, don’t fix it” mentality, right? This is not the case. Complacency is the enemy of innovation. To compete, you must adopt cutting-edge managed IT services in Long Island.
Switching IT support companies is never easy. Here are a few ways to ease the burden and make the transition as smooth as possible:
Before you make any decision, ask yourself why you want to switch support companies. There could be any number of reasons. Perhaps your needs and the services your current IT support offers no longer align. For instance, you may have adopted a cloud-centric approach to your computing while your current MSP still specializes in on-site solutions. There could also be issues of cost. You might find yourself paying more for IT support than your budget allows. You have to make a switch in order to stay profitable.
If, on the other hand, you have an issue with your provider, don’t immediately try to switch. In doing so, you may breach your contract. Instead, voice your concerns and try to find amicable solutions to the problem.
Stay in Control
When you are ready to make a switch, it is vital that you maintain control of your sensitive data. Depending on what services your current MSP performs for you, they may have high-level access to all of your systems. Some of your information could very well be on equipment that they own. Therefore, it is important to perform your own backups regardless of whether you plan to switch providers or not.
Should you choose to part ways, change login credentials to avoid future breaches or security threats. Nothing is a guarantee these days so, while it is wildly unethical, there is little preventing an IT support company from essentially holding your data hostage. Keep yourself safe.
What Worked? What Didn’t?
Given just how difficult it is to implement new technology in the first place, you need to consider what worked with your previous MSP and what didn’t? Taking that into consideration before switching can help you find the right fit for your business. Be proactive and conscious of how your business needs might evolve in the future. In doing so, you avoid having to make yet another switch to your managed IT services provider in Long Island.
Though it is a daunting task, switching IT support service companies does not have to be hard. If you want to find professional managed IT services in Long Island, contact the experts at Total Technology Solutions. We have the solutions you need to not only make your tech transition easy, but we have the services you need to maintain your business into the future. Our expert staff specializes in everything from cybersecurity and disaster recovery to hardware implementation and cloud-based solutions. Contact us and make the switch to Total Technology Solutions today— nothing could be easier!