Total Technology Solutions has added two new hires to the Technical Services team, Daniel Chin and John McKee.
Daniel is a Senior Network Engineer who is responsible for the design and implementation of various client network environments as well as tasks related to preventative maintenance and technical support. With his previous experience in the field along with industry certifications such as A+, Daniel is a welcomed addition to the Total team!
“My experience here has been a positive one. We have a collective mindset in that we want to make the client happy. We have a great team that is always willing to help me get acclimated with clients and understanding their network. I look forward to my future here with Total.”
John is a Helpdesk Technician who is responsible for handling first level support of client service requests that range anywhere from troubleshooting issues with workstations to printers to hardware. After graduating SUNY Plattsburgh with a focus on Business Management, John quickly realized that his passion was with computers. With his dedication and motivation, Total is excited to welcome John and foster his passion.
“After graduating, I quickly realized that Information Technology was the right field for me as I seemed to have a knack for building and fixing computers for friends and family.”
Total is happy to welcome both Daniel and John and wish them the best of luck in their future success with us.