September 24

IT Support on Long Island: Digital Technologies That Will Redefine Healthcare Post-Pandemic

The COVID-19 pandemic marked a new era for the world in many ways. For the healthcare industry, the solution was to go more digital and interactive online. Not only was this move essential for social distancing, but it also helped reduce the stress of overcrowded emergency rooms. IT support providers on Long Island are now significantly helping businesses, including healthcare organizations, stay competitive amidst these challenging times.

New Telehealth Services

Now that countless healthcare organizations have ventured into telehealth, there simply no turning back. It’s a system that works in a crisis, but it will also be just as meaningful once society returns to normal. The Centers for Medicare and Medicaid Services (CMS) have helped usher in telehealth as a long-term paradigm by expanding reimbursements for telemedicine as the outbreak unfolded.

Enhanced Doctor-Patient Relations

Even though telehealth creates physical distance between doctors and their patients, it brings them closer together in more subtle ways. Doctors can learn more about patients through digital communication such as phone, email, chat, or wearables in real-time. The faster doctors learn about health conditions, the sooner they can resolve health issues with treatment. Telehealth also cuts down on wait time for scheduled meetings.

More Use of IoT Devices

IT support providers on Long Island can help healthcare organizations make sure connectivity works for all medical equipment, including portable devices. IoT technology has made it possible to reduce the amount of movement from room to room a patient has traditionally encountered at a hospital. Portable wireless devices help keep patients with communicable diseases quarantined in one place. With the FDA’s approval of portable ultrasound equipment to treat COVID-19, it’s likely IoT-based portable medical instruments will become more common.

Faster Information Gathering

Data interoperability has helped speed up diagnostic tests and treatment, as it allows different medical departments to share patient information. Since patient data sharing must be compliant with HIPAA requirements, it helps to work with Long Island IT services experts who are well-versed in government regulations regarding privacy.

Big Data Analysis Driven by Machine Learning

As big data expands, it will require analysis through the advent of machine learning. AI technology can be automated as it sorts through vast amounts of data to help medical professionals diagnose symptoms and minimize errors. It will also help doctors prioritize patients for certain procedures and exams.


Healthcare organizations can become more closely connected with patients by utilizing modern technology solutions. More and more hospitals will adopt telehealth infrastructure to be prepared for the next social crisis involving health. Contact us at Total Technology Solutions to learn more about how our IT support team on Long Island can transform your operation to be more digital, interactive, and personable.

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