Business communications have come a long way. Today, a large proportion of all communications happens over the internet. It wasn’t always this way. Just a few decades ago, companies depended on phone companies to provide telephone services. Today, VoIP is a much better option. With IT support on Long Island, you can get the best solution for your company.
Benefits of VoIP
Having your business telephones connected to an internet service comes with many benefits. The biggest one is that it works out much cheaper than a traditional phone service. You don’t have to pay extra charges for international and long-distance calls. You are also no longer at the mercy of a few phone providers.
A VoIP solution allows you to call anywhere in the world. You don’t have to be at your physical location to make a business call. As long as you have a strong and reliable internet connection, you are good to go. This particular difference is especially useful now that there is a growing remote workforce all the world over.
When it comes to deciding which type of VoIP service you should opt for, our IT support team on Long Island can provide you with the best option. There are a few key factors to consider, including your budget, the size, and the nature of your business.
Choosing Between a Hosted or In-House VoIP Solution
There are two main VoIP options— in-house or hosted services. Each of these has its own pros and cons. What might work very well for one business might not necessarily work well for yours, so that’s why a tailored solution is recommended. Our IT experts can work with your team to assess the business needs and wants and find the most feasible and effective solution.
While an in-house solution has large infrastructure, installation, and maintenance costs associated with it, it may be ideal for large companies with internal call centers working on site. Such companies are largely to have a bigger budget and the IT staff to support the in-house setup.
A hosted VoIP solution, on the other hand, works well for a range of businesses, especially for small and medium-sized ones. The overall costs are minimal, and a trusted service provides all the support required.
For the IT support of your Long Island business, look no further than Total Technology Solutions. We have years of experience serving the IT needs of local businesses and can help you find and execute the ideal VoIP setup. Get in touch with us to get started and learn about the full range of IT services we offer on Long Island.