Most small businesses usually relegate their tech support to the person who is most conversant with computers in the office. Rarely do they think of outsourcing to IT support companies in Long Island. While letting your employee tackle all your IT work might seem like the best option for a while, with time, it might not be the best thing for your business. Your IT requirements will grow and the employee will not have enough time to solve your problems.
Thus, you should consider tech support right from the beginning. Whether you hire an in-house team or a managed service provider (MSP), it should all depend on the nature of your business, tools needed, size of company and future goals.
Weigh Between In-House and Managed Services
Tech support for small businesses comprises several functions that require high levels of expertise. Small business owners may not have enough capital to hire an entire team. If this is the case, then you have to weigh whether you will hire a full-time employee to handle all your IT or outsource to IT support companies in Long Island that would save you money while accomplishing more.
Here are the advantages for both options to help you decide on the one that bears more weight:
- Is available readily during business hours for small requests such as an unresponsive monitor
- Can work with you at a more personal level
- Pre-budgeted salary
- Services at an affordable monthly fee
- Availability of an entire tech team
- No costs for the regular updates
- 24/7 monitoring
- Latest technology
- An informed point of view
Choosing the right tech support is critical to the success of your business. Go for a solution that will meet your technological needs and streamline the operations of your business. IT support companies in Long Island can offer you the right IT services in Long Island. Contact us at Total Technology Solutions to learn more and understand the type of tech support that is best for your business.