Servicing Long Island & Nationwide
Total is a full-service IT solutions provider distinguished by broad expertise and a singular focus on the needs of our clients. Our mission is to secure and support IT infrastructure with reliable solutions and exceptional service so that Total clients can focus on their core businesses.
Our solutions originate with our most important asset, our exceptionally talented team of engineers and technicians and include:
Industries served
Business - Public & Private
Educational Institutions
Financial Institutions
Government
Legal
Healthcare
Manufacturing
Municipalities
Public Library
Public Safety
Not-for-Profit
...And More
What’s Happening in the Cybersecurity World
Insider threats and former employees are real threats
Ransomware and phishing remain primary risks
43% of cyber attacks target small business
Ransomware increased by 435% over last year
There is a new ransomware victim every 10 seconds
The Average ransomware payment is $111,605
Insight Videos on Cybersecurity
Long Island's top rated IT Support provider
Total Provides Premier IT Support – the Service Your Business Deserves
Managed IT Support
24/7 maintenance and monitoring that keeps your computers, servers, and systems up and running.
Cloud Solutions
Work from anywhere with reliability and security on Total’s Cloud without interruption.
Disaster Recovery
Ensure business continuity and minimal downtime when disaster strikes.
IT Support Stats on Long Island & Nationwide
Total works intently with you and your employees through a team-based approach that addresses your business needs and goals rather than focusing on the sale of technologies or services. Our goal is to create and maintain a lasting business relationship by taking the time to learn your companies needs, goals, and develop an IT Support plan based on your specific requirements.
Our IT Support Stats
33
YEARS IN BUSINESS
17
YEARS AVERAGE CLIENT RETENTION
15+
YEARS RETENTION OF MOST SUPPORT STAFF
1
GOAL. CLIENT SATISFACTION
Stop wasting time and money on technology.
Start getting the IT Support you need on Long Island. Let us handle IT for you.
Does Bad IT Support Stop You From Getting Business Done on Long Island?
Total’s IT Support On Long Island Is Just What You Need
The technology revolution was meant to make life better, not be the source of all your problems. But too frequently that’s not the case, and in many cases IT support often only make things worse. Many providers typically make money when things go wrong.
If you are spending more time on the phone with your IT support than with your customers, we can help. Total’s groundbreaking IT Support on Long Island can transform the way your business runs, benefiting your entire company with an advanced and fast paced working environment allowing your employees to focus on what really matters:
Getting your business done!
Testimonials & Google Reviews
Total, located on Long Island, provides our company with exceptional IT Support. They blend technical ability with excellent customer service. I highly recommend them.
I wish I could give 10 stars. Total Computer is the best. I recommend them without reservation. They are proactive, their support team is highly responsive, and they simply never allow themselves to drop the ball on a ticket.
I work for a nonprofit organization that has been a client of Total Technology Solutions for 25 years. We continue to be impressed with their technical expertise and service. Over the years they have performed various server and...
I have been working at Total for several years and cannot say enough good things. Management has been great; sales and support staff are knowledgeable and friendly. I hope to continue my career here for years to come! Hands down the best IT Support company on Long Island!
I have been working at Total Technology Solutions full-time (More than 3 years)
Pros:
Management is very focused on customer service. Techs are all highly skilled and make sure they provide top service. Management and ownership treat you like family and really care about your success.
Cons:
I can't think of any.
Advice to Management:
Keep focusing on growing the company and getting new revenue streams.
I have been working at Total Technology Solutions full-time (More than 3 years)
Pros:
Total is a great company with great coworkers and great customers alike. Work is varied and technicians have a chance to learn new products all the time. Total also encourages us to cross-train and to learnnew products and software on our own whenever we can.
Cons:
None, Total is a great company to work for. Sometimes the hours can be tough, but that's standard for the IT industry. Travel can make you weary as well, but that again is standard for our industry.
I want to thank you and the folks at Total Technology Solutions for coming up with a great backup solution that provides both, on-premise and off-site cloud backup. After working with you and your technical staff you recommended a great hardware appliance for onsite use that allows me to do quick restores, with an option of using that same device as a Virtual Server in the event of a hardware failure. For offsite, Total provided a very reliable cloud backup which is also working out extremely well. Thanks again for the great service!
The staff at Total are extremely technically competent, they understand our business, and are completely honest and ethical in their business dealings. When they proposed that we move our email from our in-house Exchange server to Microsoft’s Outlook365 Cloud solution, we listened. We took their recommendation, and they delivered on time and on budget.
I just wanted to tell you that we are very happy with Total’s service. Everyone is great to work with – very pleasant and always taking care of our issues/problems/questions. When Total works on a project for us, you can be sure there are no loose ends. Everything is working, and they make sure I know how to control/access things on my side and that I don’t have any questions. Recently, Total worked on setting up a new VPN connection so we can access our data from the [police] cars. It’s a huge step forward for us. They are very thorough and always make sure that I am satisfied with the result. Again, thanks for hiring an excellent support staff – all of them. We think they’re great!
You guys are providing excellent service. Total’s staff has been great to work with and always makes time to help me out. It has been a great relief to me to not have to worry about the firewall, servers and backups. It is well worth the money. I would, and do, recommend your services to others wholeheartedly
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About Us
Total is a full-service IT Support & Managed IT Services provider serving Long Island & Suffolk distinguished by broad expertise and a singular focus on the needs of our clients. Our mission is to secure and support IT infrastructure with reliable solutions and exceptional service so that Total clients can focus on their core businesses.
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