I want to thank you and the folks at Total Technology Solutions for coming up with a great backup solution that provides both, on-premise and off-site cloud backup. After working with you and your technical staff you recommended a great hardware appliance for onsite use that allows me to do quick restores, with an option of using that same device as a Virtual Server in the event of a hardware failure. For offsite, Total provided a very reliable cloud backup which is also working out extremely well. Thanks again for the great service!
The staff at Total are extremely technically competent, they understand our business, and are completely honest and ethical in their business dealings. When they proposed that we move our email from our in-house Exchange server to Microsoft’s Outlook365 Cloud solution, we listened. We took their recommendation, and they delivered on time and on budget.
I just wanted to tell you that we are very happy with Total’s service. Everyone is great to work with – very pleasant and always taking care of our issues/problems/questions. When Total works on a project for us, you can be sure there are no loose ends. Everything is working, and they make sure I know how to control/access things on my side and that I don’t have any questions. Recently, Total worked on setting up a new VPN connection so we can access our data from the [police] cars. It’s a huge step forward for us. They are very thorough and always make sure that I am satisfied with the result. Again, thanks for hiring an excellent support staff – all of them. We think they’re great!
You guys are providing excellent service. Total’s staff has been great to work with and always makes time to help me out. It has been a great relief to me to not have to worry about the firewall, servers and backups. It is well worth the money. I would, and do, recommend your services to others wholeheartedly
When Total was founded back in the late 1980’s, I along with my partners had a clear focus: helping customers get premier service for their information technology needs. Today, decades later, our vision remains the same: providing thorough, knowledgeable and accurate IT services maintained and secured by Total.
Founder, President and CEO of Total Technology Solutions
Our network has not been documented
We have no idea what is installed on our machines
Our backups have not been checked or verified
We have weak cybersecurity protection
We can’t reach our IT consultant
Our employees are our biggest threat to cyber attacks
Total believes that giving your employees the right tech and support is the best way to get the job done. Total troubleshoots, monitors, backs up, and keeps your data secure – All this so your employees can focus on what really matters:
We understand that you have come to our website to learn more about IT Support from our Long Island-based company.
Use our chat box to ask questions – no pressure, we promise!
Headquartered on Long Island Total is a full-service IT Support and IT Consulting company helping small businesses eliminate IT challenges and focus on getting more work done. With our unique approach, we become an extension of your business as your compete IT partner.
Frustrated with your current IT situation? Is your staff complaining about tech headaches? Find out what Total as a trusted partner can do!
Want to bring your company’s costs under control or get the support it needs for key initiatives? A virtual CIO/CTO will improve your bottom line.
Want to augment your team with short term help or need specialized skills? Discover how local outsourcing can help.
Get IT off your plate and into the hands of those who care? Focus on your real job by leaning on the experts.
Our services packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, we’re here to team up with you and your company for expert support.
If you are looking for reliable and responsive it support services, Total can help you today!
Start Using Your Time Wisely
With the basics of your company all under control, you can focus on more profitable ventures for your company.
Save Capital For Important Projects
With our flat rate IT and managed services, you’ll save capital every month that would have been otherwise used for your tech breakdowns
Whatever time it is, when you need IT support on Long Island, Total’s technicians are available round the clock. With our fast, reliable tech you’ll be back up and running in no time.
Without firewalls or integrated security apps, email gives hackers and viruses window to infiltrate your network. Protect yourself with one of our comprehensive security packages.
Focus on your business without the stress or hassle of downtime. We manage your entire IT network, so you can spend your time generating leads and growing your company.
SMBs lose millions every year due to data loss from water, fires, surges, theft and more. Don’t become another statistic: be protected with our Backup, Storage and Disaster Recovery solutions.
PROFESSIONAL-GRADE PROTECTION AND RECOVERY
24/7 maintenance and monitoring that keeps your computers, servers, and systems up and running. IT solutions that help your business prevent downtime, maximize employee productivity, and solve issues before they become problems.
PROTECT AND PRESERVE CRITICAL BUSINESS DATA
Keep your proprietary business data safe with remote, automatic backups and a business continuity plan in case of disaster. Prevent data loss with encrypted storage and vitrtualized recovery, then enjoy increased productivity.
MULTI-LAYERED DEFENSES AND COMPREHENSIVE PROTECTION
Protect your business from malware, hackers, viruses and the most commonly avoidable security risk of all: human error by your own employees. As the cybersecurity threat landscape changes, you need evolving protection.
Cloud Services & Solutions and On Premises technology, or both. Our experts maximize efficiency and increase business continuity.
Our ability to transform and implement technology that increases your business productivity.
Your support team knows your business and provides expert firsthand knowledge of your network. Local support and fast response times.
Total works intently with you and your employees through a team-based approach that addresses your businesses niche needs and goals rather than focusing on the sales of technologies or services. Our goal is to create and maintain a lasting business relationship by taking the time to learn your companies needs, goals, and develop an IT Support plan based on your specific requirements.
Gain instant peace of mind security and IT support. Our experienced IT team will secure your networks and users 24/7. Always fast, friendly, professional, and high quality IT support.
Pay for only the services your business needs. Whether you need a set monthly price or hourly break-fix plan, we have you covered.
Over a decade serving Long Island businesses and centrally located, we can quickly dispatch our expert IT technicians to your business.
Total’s Managed Services are just the cure
The purpose of technology is to make your life easier, not be the source of all your problems. Unfortunately that’s all too often the case and traditional break/fix contracts can make matters worse. As of right now your current IT Support Provider gets paid only when things go wrong, so what incentive is there for them to be proactive with the little problems before they become big?
If your employees are spending more time on the phone with your IT Support than speaking to clients, we can help. Total’s IT Support Services and solutions can transform the way your network and business runs, with our help your team can benefit from a streamlined working environment and deliver their best, every day. Thanks to Total you’ll save money and relieve your IT headaches. Doesn’t that sound preferable?